The below is an excerpt from "Breaking Cover" by Michele Rigby Assad:
In the movies, secret agents face their adversaries with guns, weapons, and flashy cars. And they're so proficient in hand-to-hand combat that they can bring enemies to their knees with the right choke hold or take them down with a well-placed aimed shot. As much as I'd like to think I was that cool, in reality, life in the CIA is much more pedantic.
What most people don't know is that the CIA is really a massive sorting agency. Intelligence officers must sift through mountains of data in an effort to determine what is authentic and useful, versus what should be discarded. We must consider the subtleties of language and the nuance of the nonverbal. We must unwind a complicated stream of intelligence by questioning everything. In the counterterrorism realm, this process has to be quick; we have to weed out bad information with alacrity. We can't afford to make mistakes when it comes to the collection, processing, dissemination, and evaluation of terrorism intelligence. As we say in the CIA, "The terrorists only have to get it right once, but we have to be right every time."
Contained in that massive flow is an incredible amount of useless, inaccurate, misleading, or fabricated information. The amount of bad reporting that is peddled, not only to the CIA but to intelligence agencies all over the world, is mind-boggling.
That's precisely why one of the greatest challenges we faced as counterterrorism experts was figuring out who was giving us solid intelligence and who wasn't. And when we were dealing with terrorists, getting it wrong could mean someone's death.
In early 2007 when Iraq was awash with violence, many Iraqis who had formerly counted the United States as the Great Satan for occupying their country switched sides and were willing to work with Coalition Forces against Iraqi terrorists. Brave locals were rebelling against al-Qa'ida's brutal tactics and were doing whatever they could to take back the streets from these thugs. This was a turning point in the war. Our counterterrorism efforts became wildly successful, fueled by accurate and highly actionable intelligence.
In one such case, we were contacted by one of our established sources, who was extremely agitated. Mahmud had come from his village claiming that he had seen something that sent chills down his spine. As Mahmud was driving not far from his home, he saw an unknown person exit a building that one of his cousins owned. The building was supposed to be empty and unoccupied. For reasons Mahmud could not explain, he thought that something bad was going on and that maybe the man he saw was a member of Al-Qa'ida in Iraq (AQI).
(Courtesy Tyndale House Publishers)
Up until this point, Coalition Forces had found Mahmud's information extremely reliable. Of course, they did not know his name or personal details, but they made sure we knew that his information had checked out. They contacted us on numerous occasions to praise us for the source's reporting, explaining that it had allowed them to disarm IEDs and detain insurgents who were causing problems in his village.
Mahmud had a solid track record. But the bits he provided this time were sketchy and lacked sufficient detail. You can't just disseminate intelligence reports saying that a location "feels wrong," "seems wrong," or that some random dude you just saw "looked like a bad guy." That kind of information does not meet the threshold for dissemination by the CIA. In this case, however, the handling case officer and I went against protocol and put the report out.
Within the hour, we were contacted by one of the MNF-I (Multi-National Force-Iraq) units with responsibility for that AOR. They regularly executed counterterrorism operations in that village and wanted to know more about the sourcing. They were interested in taking a look at the abandoned building because they had been trying to locate terrorist safe houses they believed were somewhere in the vicinity of the building mentioned in our report. They had a feeling that nearby safe houses were being used to store large amounts of weaponry and a few had been turned into VBIED (vehicle-borne improvised explosive device) factories. But there was one big problem: Military units had acted on similar intelligence reports before, but the reports had been setups—the alleged safe houses were wired to explode when the soldiers entered.
A spate of these types of explosions had occurred east of Baghdad in Diyala Governorate, and while we had not yet seen this happen out west in al-Anbar Governorate, one could never be too careful. Basically, the military wanted to know: How good is your source? Do you trust him? Do you think he could have turned on you? Could this be a setup?
This was one of the hardest parts of my job. While I had to protect the identity of our sources when passing on intelligence, I had to balance this with the need to share pertinent details that would allow the military to do their job. It was critical to give them appropriate context on the sources, their access, and their reporting records, and to give them a sense of how good the report may or may not be. Given our positive track record with these military units, I knew that they would trust my judgment, and therefore, I needed to get it right. Lives were at stake.
My mind was spinning.
What do I think? Is this a setup? He's usually such a good reporter, but what if someone discovered he was the mole?
Even if Mahmud was "on our side," the insurgents could turn him against us by threatening the lives of his wife and kids. Similar things had happened before. I prayed, "Please, Lord, give me wisdom."
The author, Michele Rigby Assad, was an undercover CIA agent for 10 years.(Courtesy Tyndale House Publishers)
The bottom line was, I didn't know anything for sure, and I told the military commander that. But I also remembered that just the week before, Mahmud had provided a report that MNF-I units said was amazingly accurate regarding the location of an IED in his village. They found the IED and dug it up before the Coalition Humvee rolled over it. So as of then, he was definitely good, and I told the commander that as well.
The next day, the case officer came to my desk and said, "Did you hear?"
"Mahmud's information was spot on!"
"Really?" What a relief, I thought. "What happened?"
"When the soldiers entered the abandoned building, they found seven Iraqis tied up on the floor, barely clinging to life. It was more than a safe house. It was a torture house. There were piles of dead bodies in the next room."
Mahmud's intuition about the stranger he saw exiting that building had been correct. Something about the unidentified man's behavior or appearance—the look on his face, the posture of his body, the way he walked or the way he dressed—had hit Mahmud as being "off" or "wrong." It turned out that local AQI affiliates had commandeered the building and were using it as a base to terrorize the local population.
My colleague pulled out copies of the military's photographs that captured the unbelievable scene. The first images showed the battered bodies of the young men who had just been saved from certain death. According to the soldiers, when they entered the building and found the prisoners on the floor, the young men were in shock. Emaciated and trembling, they kept saying, "Thank you. Thank you. Thank you." They could barely stand, so the soldiers steadied them as the young men lifted up their bloodstained shirts for the camera, revealing torsos covered in welts and bruises. If that unit hadn't shown up when they did, those men would have been dead by the next day.
I swallowed hard as I flipped through the photographs of the horrors in the next room, and my eyes welled up with tears. The terrorists had discarded the mutilated bodies of other villagers in the adjacent room, leaving them to rot in a twisted mound. I could hardly accept what I was seeing. It reminded me of Holocaust photos that were so inhumane one could not process the depth of the depravity: men and women . . . battered and bruised . . . lives stolen . . . eyes frozen open in emptiness and horror.
My stomach began to churn, but I made myself look at the pictures. I had to understand what we were fighting for, what our soldiers faced every day. As much as I wanted to dig a hole and stick my head in the sand, I needed to see what was really happening outside our cozy encampment in the Green Zone.
They say war is hell; they don't know the half of it.
Taken from "Breaking Cover" by Michele Rigby Assad. Copyright © 2018. Used by permission of Tyndale House Publishers, Inc. All rights reserved.
Michele Rigby Assad is a former undercover officer in the National Clandestine Service of the US Central Intelligence Agency. She served as a counterterrorism specialist for 10 years, working in Iraq and other secret Middle Eastern locations. Upon retirement from active service, Michele and her husband began leading teams to aid Christian refugees.
This article originally appeared on Business Insider. Follow @BusinessInsider on Twitter.
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