VA and the Department of Defense (DoD) have taken action to minimize the number of non-essential required visits to identification (ID) card offices during the coronavirus public health emergency. If you have a VA or DoD ID card that has expired or is getting ready to expire, here are your options.
VA-issued Veteran Health Identification Cards (VHIC):
- During the COVID-19 pandemic, Veterans enrolled in VA health care who are seeking a brand new VHIC (initial) should contact their local VA medical facility for guidance on going to facility to request a card. Once issued, cards are valid for 10 years.
- Most Veterans will be able obtain a replacement VHIC (not initial VHIC) by contacting their local VA medical facility and making their request by phone, or they can call 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. Once their identity has been verified, a replacement card will be mailed to them.
DoD-issued ID Cards:
Detailed information concerning DoD ID Card operations during the coronavirus pandemic can be found at the DoD Response to COVID-19 – DoD ID Cards and Benefits webpage (https://www.CAC.mil/coronavirus).
For all information regarding DoD-issued ID cards, please contact the Defense Manpower Data Center Identity and ID Card Policy Team at firstname.lastname@example.org. Limited information follows:
Common Access Cards (CAC) (including military and civilian personnel):
- DoD civilian cardholders who are transferring jobs within DoD are authorized to retain their active CAC.
- Cardholders whose DoD-issued CAC is within 30 days of expiration may update their certificates online to extend the life of the CAC through Sept. 30, 2020, without having to visit a DoD ID card office in person for reissue. Directions for this procedure may be found at https://www.CAC.mil/coronavirus under News and Updates / User Guide – Updating CAC/VoLAC Certificates.
- Cardholders whose DoD-issued CAC has expired will have to visit a DoD ID card office in person for reissuance. Visit http://www.dmdc.osd.mil/rsl to find a DoD ID card office near you and schedule an appointment at https://rapids-appointments.dmdc.osd.mil.
DoD-issued Uniformed Services ID Cards (USID) (including Reservist, military retiree, 100% disabled Veteran, and authorized dependent ID cards):
- Expiration dates on USID cards will be automatically extended to Sept. 30, 2020, within DEERS for cardholders whose affiliation with DoD has not changed but whose USID card has expired after Jan. 1, 2020.
- Sponsors of USID card holders may make family member enrollment and eligibility updates remotely.
- Initial issuance for first-time USID card-eligible individuals may be done remotely with an expiration date of one year from date of issue. The minimum age for first-time issuance for eligible family members has been temporarily increased from 10 to 14 years of age.